BUCKSAA RETURN AND REPLACEMENT POLICY

WHAT IS YOUR RETURN POLICY?
Bucksaa offers a 5-day hassle-free return policy for most products. If your purchase does not meet your expectations, you can return your order in full or partially.

⚠ Important: Returns will not be accepted if the item is misused, missing original tags, or if the return request is made after 7 days from the delivery date.

WHAT PRODUCTS/CATEGORIES ARE NOT ELIGIBLE FOR RETURNS?
The following products cannot be returned, but in case of defects, you may request a replacement within 7 days of delivery:
Screen Guards Notebooks Keychains & Cable Binders Adapters & Charging Cables Charging Solutions (Wireless Chargers, Battery Packs, etc.) Hardshell MacBook Cases Freebies

HOW TO REQUEST A RETURN?
1️⃣ Log in to your Bucksaa account via the app or website.
2️⃣ Navigate to Completed Orders and select the product(s) to return.
3️⃣ Click on Return to initiate the process.
4️⃣ A confirmation email will be sent to your registered email, and a pickup will be arranged.
5️⃣ Once the returned product is received and verified, the refund will be processed within 2-7 business days to the original payment method. Alternatively, you can opt for refund vouchers for future purchases.

If you experience any difficulties with the return process, raise a ticket, and our support team will get in touch within 24-48 hours.

Note: Using coupons while making a purchase will not affect your refund. You will receive a refund equivalent to the amount paid.

TERMS AND CONDITIONS FOR RETURNS
Ensure the product is eligible for return before initiating the process. All return requests must be made within 5 days of delivery. Refunds/replacements will be processed only after a thorough quality check. If the product does not meet the necessary criteria, Bucksaa reserves the right to decline the refund/replacement. If an incorrect item is returned during pickup, Bucksaa will not be responsible for a refund, replacement, or re-shipment. IN-STORE PURCHASE RETURNS Purchases made at Bucksaa retail stores can be returned following the same process as online orders.

WHAT IS THE REPLACEMENT POLICY?
All shipments go through strict quality checks before leaving our warehouse. However, if your product is damaged during transit, you may request a replacement.

HOW TO REQUEST A REPLACEMENT?
1️⃣Go to the Support section in your account, fill out the form, and submit your request.
2️⃣ A ticket number will be generated, and you will receive a confirmation email.
3️⃣ You may be asked to provide images/videos of the damaged product along with order details.
4️⃣ Once verified, the product will be picked up within 4-5 business days.
5️⃣ If the returned product meets the required conditions, a replacement will be processed.

Note: Replacements are subject to stock availability. If a replacement is unavailable, you can choose: ✔ A refund to the original payment method ✔ Refund vouchers for future purchases ✔ Another product from the same category

BUCKSAA RETURN AND REPLACEMENT POLICY

WHAT IS YOUR RETURN POLICY?
Bucksaa offers a 5-day hassle-free return policy for most products. If your purchase does not meet your expectations, you can return your order in full or partially.

⚠ Important: Returns will not be accepted if the item is misused, missing original tags, or if the return request is made after 7 days from the delivery date.

WHAT PRODUCTS/CATEGORIES ARE NOT ELIGIBLE FOR RETURNS?
The following products cannot be returned, but in case of defects, you may request a replacement within 7 days of delivery:
Screen Guards Notebooks Keychains & Cable Binders Adapters & Charging Cables Charging Solutions (Wireless Chargers, Battery Packs, etc.) Hardshell MacBook Cases Freebies

HOW TO REQUEST A RETURN?
1️⃣ Log in to your Bucksaa account via the app or website.
2️⃣ Navigate to Completed Orders and select the product(s) to return.
3️⃣ Click on Return to initiate the process.
4️⃣ A confirmation email will be sent to your registered email, and a pickup will be arranged.
5️⃣ Once the returned product is received and verified, the refund will be processed within 2-7 business days to the original payment method. Alternatively, you can opt for refund vouchers for future purchases.

If you experience any difficulties with the return process, raise a ticket, and our support team will get in touch within 24-48 hours.

Note: Using coupons while making a purchase will not affect your refund. You will receive a refund equivalent to the amount paid.

TERMS AND CONDITIONS FOR RETURNS
Ensure the product is eligible for return before initiating the process. All return requests must be made within 5 days of delivery. Refunds/replacements will be processed only after a thorough quality check. If the product does not meet the necessary criteria, Bucksaa reserves the right to decline the refund/replacement. If an incorrect item is returned during pickup, Bucksaa will not be responsible for a refund, replacement, or re-shipment. IN-STORE PURCHASE RETURNS Purchases made at Bucksaa retail stores can be returned following the same process as online orders.

WHAT IS THE REPLACEMENT POLICY?
All shipments go through strict quality checks before leaving our warehouse. However, if your product is damaged during transit, you may request a replacement.

HOW TO REQUEST A REPLACEMENT?
1️⃣Go to the Support section in your account, fill out the form, and submit your request.
2️⃣ A ticket number will be generated, and you will receive a confirmation email.
3️⃣ You may be asked to provide images/videos of the damaged product along with order details.
4️⃣ Once verified, the product will be picked up within 4-5 business days.
5️⃣ If the returned product meets the required conditions, a replacement will be processed.

Note: Replacements are subject to stock availability. If a replacement is unavailable, you can choose: ✔ A refund to the original payment method ✔ Refund vouchers for future purchases ✔ Another product from the same category